We keep your generator ready
Installation, maintenance contracts, repairs and parts, from the team that built the set.
Installation and commissioning
Site survey, civil and electrical requirements, delivery and positioning, ATS and cabling, first start-up and load test, with the customer's sign-off on screen.
Maintenance contracts
A quarterly visit by a Staunch technician: engine, fuel system, battery, electrical, ATS and a full operational test on a 26-point checklist. Oil, filters and consumables included in the plan.
Repairs and breakdowns
Fault diagnosis and repair on any Staunch set, and on most other makes. Call-outs are logged as jobs, so every fault, part and fix stays in the generator's history.
Genuine parts
Filters, belts, batteries, controllers and engine parts for the sets we sell, held in stock in Ghana.
Nothing is left to memory
- Reminder. You and our planners are reminded 30, 7 and 1 day before the service is due.
- Visit. The technician scans the QR label on your generator and works through the checklist on a phone.
- Sign-off. Readings, parts, photos and any faults found are recorded; you sign on screen.
- Report. A signed PDF report lands in your portal and the next service date is set.
See every visit, any time
Next service date, running hours, full history, downloadable reports, open recommendations, and a button to request a visit.
Log in to the portalNo login yet? Ask our service team to set one up for your company.
Book a service or report a fault
Portal customers can request a visit from their generator page. Everyone else: contact us and we will call you back.